Privacy Policy

Last updated: July 26, 2026

Dogsittr ("we," "our," or "us") is a business management app for independent dog sitters and pet care professionals. This policy explains what information we collect when you use the Dogsittr iOS app, how we use it, and the choices you have.

1. Information we collect

Account information

When you create an account we collect your email address and a password, stored as a secure hash — we never see your plaintext password.

Profile information

You may optionally provide your full name, professional title, bio, phone number, city/location, years of experience, Instagram handle, Facebook page, website URL, and a profile photo.

Client and booking data

You enter information about your own clients — their names, phone numbers, email addresses, home addresses, dog names, and dog breeds — as well as bookings, invoices, and payment amounts. This data belongs to you and is stored in your account.

Pet update notes

When you use the AI-assisted message feature to generate a care update for a client, the following information is sent to Anthropic's API to produce the message: the dog's name, the owner's first name, activities completed, mood, and any freeform notes you type. No addresses, payment data, or other client details are included in these requests.

Device and usage data

We do not use any third-party analytics or advertising SDKs. We do not collect device identifiers, crash reports, or behavioral usage data.

2. How we use your information

• To provide, maintain, and sync your account and business data across devices.
• To generate AI-written pet update messages on your request, via Anthropic's Claude API.
• To allow you to export or share schedules, invoices, and updates with your clients.
• To authenticate you securely and keep your account safe.

We do not use your data for advertising, profiling, or any purpose other than operating the app.

3. How we share your information

We do not sell your data. We share information only with the following service providers, solely to operate the app:

• Supabase — our database and authentication provider. Your account, profile, client, and booking data is stored on Supabase's servers, hosted on Amazon Web Services in the United States. Supabase Privacy Policy
• Anthropic — the AI provider behind the pet update message feature. When you generate a message, a short prompt containing the dog's name, owner's first name, activities, and sitter notes is sent to Anthropic's API. Anthropic Privacy Policy

4. Data storage and security

Your data is stored on Supabase's cloud infrastructure and protected by row-level security, meaning each user can only access their own data. Connections to our backend are encrypted in transit using TLS. We take reasonable measures to protect your information, but no system is completely secure.

5. Your choices and rights

Edit or delete your data

You can edit or delete your profile, clients, bookings, and invoices at any time within the app.

Delete your account

You can permanently delete your account and all associated data from More → Profile → Delete Account. This removes your profile, client records, bookings, and invoices from our servers immediately. No request or approval is needed, and the deletion cannot be undone.

Data portability

Your booking and invoice data can be exported as CSV from the Analytics screen.

If you have questions about your data or would like to make a request, contact us at the address below.

6. Children's privacy

Dogsittr is intended for use by adults running a pet care business. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

Contact us